Returns & Exchanges
At AmbraUK, we want you to be completely satisfied with your purchase, which is why we offer a seamless 30-day return policy for all unworn and tagged fashion items. If your new pieces aren't the perfect fit, our streamlined process ensures a quick exchange or a full refund to your original payment method.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back and choose between a refund or an exchange.
Prepare Your Package
Carefully pack your items in their original packaging, ensuring all designer tags remain attached and the garments are in their original, unworn condition.
Ship It Back
Print your prepaid shipping label from the portal, affix it to your parcel, and drop it off at any authorized courier location across the UK.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or dispatch your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing